1. Definitions:
a. "Company" refers to Speed Express Courier Logistics.
b. "Customer" refers to individuals or entities utilizing the logistics services provided by Speed
Express Courier
Logistics.
c. "Consignment" refers to any package, shipment, or cargo entrusted to Speed Express Courier Logistics
for
transportation or related services.
2. Services Offered:
a. Air Freight
b. Ocean Freight
c. Road Freight
d. Train Freight
e. Custom Clearance
f. Warehouse Clearance
3. Booking and Confirmation:
a. Customers must provide accurate and complete information when booking logistics services.
b. Confirmation of consignment acceptance will be provided upon successful booking.
4. Responsibility Upon Claiming Consignment:
a. Once a consignment is claimed by a customer, they assume full responsibility for the package,
including its contents.
b. The customer is responsible for complying with all applicable laws, regulations, and customs
requirements related to
the consignment.
5. Monetary Policies:
a. All charges for logistics services must be settled in accordance with the agreed-upon terms and
conditions.
b. Failure to adhere to payment terms may result in additional fees or delays in service provision.
6. Liability and Insurance:
a. Speed Express Courier Logistics is not liable for damage, loss, or delay caused by circumstances
beyond its control.
b. Customers are encouraged to purchase appropriate insurance for their consignments to mitigate
potential risks.
7. Cancellation and Refund:
a. Cancellation requests must be made in accordance with the specified timelines to be eligible for a
refund.
b. Refunds, if applicable, will be processed based on Speed Express Courier Logistics' refund policy.
8. Claims and Disputes:
a. Any claims or disputes regarding the consignment must be reported to Speed Express Courier Logistics
within a
reasonable timeframe.
b. The company will investigate claims and work towards a fair resolution in compliance with existing
protocols.
9. Force Majeure:
a. Speed Express Courier Logistics is not liable for any failure or delay in service performance due to
unforeseen
circumstances or events beyond reasonable control.
10. Termination of Services:
a. Speed Express Courier Logistics reserves the right to terminate logistics services in the event of
non-compliance
with terms and conditions.
By utilizing Speed Express Courier Logistics services, customers acknowledge and agree to abide by the terms and conditions outlined above. These terms are subject to change, and customers will be notified of any modifications. It is the responsibility of customers to review and understand the terms before engaging in logistics services with Speed Express Courier Logistics.